Griggs County Telephone (doing business as MLGC) and/or MLGC, LLC hereinafter referred to as “MLGC” is committed to protecting its customers’ privacy. Please review this Privacy Policy to better understand how MLGC collects information, how that information is used, and your options as to the collection and use of information. This Privacy Policy is applicable to MLGC’s customers and to visitors of MLGC’s website and is intended to provide information regarding MLGC’s methods for collection and use of information.

What types of information does MLGC collect?

Whether you are communicating with MLGC or using a MLGC service, MLGC may collect two types of information: personal information and non‐personal information. “Personal information” refers to
information that is particular to you, such as, your name, address, phone number, fax number, and email address. “Non‐personal information” refers to information that does not by itself identify a specific individual. This information includes websites visited, network traffic data, services and features used or call record details.

How do we collect information from you?

MLGC may collect information from you through communications such as via the web, or by phone, email or mail delivery, or through the services provided to you as the customer.

You may visit our site without divulging any personal information; however, there are areas of this site that might require personal information in order to contact MLGC directly, specifically, when registering e‐mails, obtaining remote access, and contacting online technical support.

Information may be collected in the following ways:

Browsing our site

Broadband Internet Service

Provision of Information by Third Parties

How is your personal information used?

MLGC uses your information in connection with delivering its products and services to you. MLGC may also use the information supplied in order to personalize portions of your service. Some of these personalized services are made available directly by MLGC, while others may be offered by its content partners. In addition, MLGC analyzes and evaluates customer preferences, comments, and criticisms of its offerings in order to make improvements to the present and future versions of the individual service.

MLGC may use personal information it collects to provide you with information or samples that you have requested. In addition, we may use the non‐personal information we collect to provide you with a better service experience in the future. MLGC does not rent, sell or trade your private information to any non‐affiliated third party.

With whom do we share your information?

Unless you request otherwise, we may share certain personal or non‐personal information with our affiliated companies with whom we have established business relationships.

MLGC will never willfully disclose individually identifiable information about its customers to a third party without first receiving that customer’s permission unless MLGC believes in good faith that the law requires it, or to protect the rights or property of MLGC.

How does MLGC protect your personal information?

MLGC takes reasonable precautions to protect your personal information against unauthorized access by requiring employees to use secured access authentication and passwords to obtain customer information and by storing electronic file information on a secure server, which is accessible only by authorized personnel.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and we will not be held liable should a third party illegally obtain your personal information via Internet transmission. While we have made significant efforts to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

MLGC takes special care to protect the safety and privacy of young people using its services. MLGC does not knowingly collect information about children. MLGC believes that children should get their parents’ consent before giving out any personal information. MLGC encourages parents and legal guardians to participate in their child’s experience using MLGC’s services. Children should always ask a parent for permission before sending personal information to MLGC.

How does the customer provide consent?

By using MLGC’s services, you agree with our Privacy Policy and our practices and procedures contained herein regarding the collection and sharing of your information. To opt out of the sharing of your information for marketing purposes, please contact MLGC.

How often are changes made to the Privacy Policy and how will you learn of the changes?

MLGC reserves the right to change, modify or update this Privacy Policy at any time without notice. In the event of any modification, we will post the changes in this Privacy Policy so that you will always know what information we are gathering and how we might use that information. However if such changes are material, we will either announce the change on the home page of the site or take such other action as we deem appropriate under the circumstances. Accordingly, you should periodically visit this page to determine the current Privacy Policy to which you are bound.

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